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My job and my passion is to help you untangle complex problems so both you and your organization produce the results you need.

The following is a sample of what clients and colleagues are saying about me on LinkedIn:

"I like and trust Steve."

"In a world of consultants trying to figure out what to say to make you pay them more money, Steve is a truly independent trustworthy agent."

"Steve is awesome and smart." 

"For years, I have benefited from Steve's sage advice when I needed to make key decisions."

"Steve was the go to guy when it came to getting teams working effectively."

"If you'd like to improve the effectiveness of your technology teams (or any teams), Steve is the consultant for you."

"Steve was an ultimate resource in satisfying a challenging customer."

"Steve's meetings are the most productive I have ever experienced."

"Not only is he (Steve) creative and thought-provoking, but I found his ideas very 'sticky'."

"If you can possibly get into Steve's class or workshop, Do it!!"

I am an independent management consultant and coach, a public speaker, a workshop leader, a published author who writes essays about effective management. as well as a founder and host of the annual Amplifying Your Effectiveness (AYE) Conference, at which I lead experiential workshops about individual, team, and organizational effectiveness.

Let's explore the nature of effectiveness -- 

Effective

Ineffective

Deciding who you will please (the customer) and who you won'tTrying to please everyone
Writing the answer to the question, "What's the problem?" in a way that describes the difference between things as desired and things as perceivedLeaving desires and perceptions undefined or unwritten or defining them with happy talk
Defining constraints on the solutionBelieving that a solution is unfettered by constraints such as speed, economy or quality
Engineering a solution by making tradeoffsBelieving that something can be obtained for nothing
Planning and managing the implementationTalking happy and having faith
Measuring results and making them visible to you and your customer so an implementation can be steered to successBelieving that something that can't be seen can be hit
Marketing the benefits of the solution to the customer before, during and after the implementationBelieving that the customer will see the value of a solution without assistance

Let me share my background: I started my IT career in 1975 as a mainframe Systems Programmer for the State of Missouri. I worked the next six years for internal IT provider organizations in roles that included programmer, DBA and systems architect. During the bulk of my career, I worked primarily for two large IT suppliers -- Amdahl and EMC -- as a Systems Engineer, Technical Architect and Technical Business Consultant.

A clear lesson from over three decades in IT -- assembling a group of smart technical people isn't nearly enough to ensure success. I have worked as a member of many groups with incredibly smart people. But when the members worked exclusively as individuals rather than as teammates, the project was frustrating and the resulting product tended to displease the customer.

I've invested many years learning how to successfully lead teams; how to explore requirements, how to make tradeoff choices visible and make wise choices about them; how to manage and status projects; how to market products to customers; and, most importantly, how to access a team's wisdom and knowledge, which is typically untapped, and use it to produce products that please the customer.

If your organization isn't getting results that please your customer, I can help you as your team explores, defines and solves the problems that are barriers to your success. Please contact me at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it


 
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