I am working from my home office in Bellevue, Washington.

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Join me on Monday, January 21, 2008 for the SeaSpin meeting hosted by Construx in Bellevue, WA. I'll be talking with you about Twenty-First Century Change Leadership. My talk starts at 6:45 PM, but I'll arive at 5:45 PM to network and munch pizza. I would love to meet or reconnect with you.

My article Drawing Out the Facts: The Art of the Discovery Interview was published in the July, 2007 issue of Better Software Magazine. The article explores how to conduct effective client interviews.

You can find a copy of the article here.

My advice about how customers can negotiate with suppliers for better data about disk storage reliability is quoted by David Morgenstern in his March 20 eWeek column entitled Hard Disk MTBF: Where's the Reliable Reliability Data?