Have you ever seen a map of a process worth a second glance? Perhaps the map didn't contain anything resembling the process as you know it. Perhaps a second glance wasn't a consideration because there was no map

Experience a method, which requires no previous training, that creates process maps worth a second glance.

During the workshop, you will play a role in the simulation of a company who produces a product that satisfies customer requirements. You and the other members of your company will create and execute processes to produce the product.

The simulation will be periodically stopped to create process maps. The maps will be shared with the other members of the company. You will use the knowledge gained from the maps to improve the process. We will restart the simulation so you can test the improvements.

We will debrief the simulation to discover the value of process mapping to process improvement.

Objectives

• Experience working in a process with other participants
• Create a picture of the process from your perspective
• See and learn from other participants' perspectives
• Integrate individual perspectives to create a map from a group's perespective