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Tell Me What You Want Me To Do Print E-mail
Tuesday, 15 April 2008

Are you overwhelmed by a mountain of email?

I suggest you take a page out of the playbook of my colleague Eric Sperley who knows how to ask for what he wants.

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A Wild Horse Called Chaos Print E-mail
Monday, 14 April 2008

Is chaos like a wild horse?

The root for the word "manage" is an Italian word that means "to train a horse."

Inhumane horse trainers (managers) see a rebellious animal who must adjust to a new environment. They transform the horse through a process they call "breaking." They break the will of the horse so it submits to the will of the human. Their methods may include:

  • Saddling and riding the horse until its will is broken
  • Tying the saddled horse to a tree until it ceases to struggle
  • Drowning the horse until it submits
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Catch Them Doing It Right Print E-mail
Wednesday, 02 January 2008

Rewards can be powerful management tools, but only if you implement them effectively. Discover how the right timing and getting to know your employees better can improve the impact of your recognition methods. 

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Ban Crackberries from Meetings? Print E-mail
Tuesday, 04 December 2007

Todd Wilkens advocates banning crackberries from all meetings. I agree with Todd that people distracted by emails and phone calls aren't focused and become impediments to an effective meeting. But, in my experience, too many organizations have terribly ineffective meetings. If your organization's meetings are terrible, will a ban on crackberries make them effective?

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The Recipe for an Effective Proposal Print E-mail
Friday, 30 November 2007

Does management reject your ideas? A typical cause for rejection is a failure to frame the idea effectively. Frame your idea effectively and it becomes a proposal, which will demand consideration by management. What is the recipe and key ingredients for an effective proposal?

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The Art of the Discovery Interview Print E-mail
Friday, 30 November 2007

My article Drawing Out the Facts: The Art of the Discovery Interview was published in the July, 2007 issue of Better Software Magazine. The article explores how to conduct effective client interviews.

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We Know Best Print E-mail
Friday, 28 September 2007

"We know better than they do about what's needed." Whenever you hear an influential member of your team utter those words, fasten your safety belt. The team is nearing the Twilight Zone.

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Ingredients for Successful Teamwork Print E-mail
Tuesday, 04 September 2007

I have had the good fortune to be a member of many successful teams during my career: But my career hasn't been all bliss -- I have also been a member of unsuccessful teams. In my experience, the recipe for the most successful and satisfying team experiences contained ingredients that were ignored by the unsuccessful teams. What ingredients fostered both teamwork and success?

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Rethinking Stand-Up Meetings, Part 2 (Revised) Print E-mail
Monday, 30 July 2007

I argued in my first article about stand-up meetings that the right participants were the key to a successful meeting rather than whether the participants were standing up or sitting down. Despite my dislike for forcing people to stand up, I mentioned in that article my positive regard for other elements of the standard stand-up meeting.

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Full Time Pay for Half Time Work? Print E-mail
Sunday, 22 July 2007

Albert, without fail, has exceeded all of his production objectives for the past five years. He is a top performer who produces high-quality results. Colleagues like him. Clients adore him. But Albert never works more than 20 hours per week. That's less than one-half the amount of time his colleague's work.

Albert receives a compensation package equal or better than his colleagues. He has a single requirement for his manager and his organization, "Don't waste my time." You now control the organization. Would you continue to employ Albert under the same arrangement?

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But Is It Possible? Print E-mail
Wednesday, 18 July 2007

Your manager, Ellsworth, asks you, "But is it possible?" He wants you to tell him that it is possible for you to satisfy a project milestone despite the argument you presented him for the past five minutes that the milestone was unrealistic.

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Amplifying Your Effectiveness (AYE) Print E-mail
Tuesday, 17 July 2007

Do you need to amplify your personal effectiveness? your team's effectiveness? your organization's effectiveness? 

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Office Hoteling Print E-mail
Sunday, 17 June 2007

What is office hoteling? Why is the practice spreading? What are the unintended consequences of its usage?

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Rethinking Measurement Concepts, Part 1 Print E-mail
Sunday, 10 June 2007

What is a measurement

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Brownfield Software System Print E-mail
Thursday, 07 June 2007

The term brownfield site means real property, the expansion, redevelopment, or reuse of which may be complicated by the presence or potential presence of a hazardous substance, pollutant, or contaminant.

Source: U.S. Environmental Protection Agency.

Does the term brownfield software system have merit?

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People Act Like Themselves Print E-mail
Wednesday, 06 June 2007

When you interview for your next job, I recommend analyzing how people treated you during the hiring process.

Why?

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Critical Lesson in Estimation Print E-mail
Tuesday, 05 June 2007

What critical lesson have I learned about the process of making an estimate? 

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Process Revelation Print E-mail
Monday, 04 June 2007

In the middle

A participant in a workshop that I led drew the above picture to describe the role he played in his company's process:

Do drawings help members of a team to better reveal their point of view?

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The Effective Project Manager Print E-mail
Sunday, 03 June 2007

What do effective project managers realize?

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People versus Process Orientation Print E-mail
Thursday, 31 May 2007

People have passionately argued about whether people are more important than process or process is more important than people. Tune in; for instance, a colleague writes passionately about the triumph of people over process. Another colleague writes passionately about the importance of heroes. A pundit writes passionately about how great systems (process) are more important than great people. And yet another colleague writes passionately about a method that helps competent people perform better.

I can reveal a lot about my biases by answering the following question: How do I feel about the thought of being employed by a company with a great process?

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Tradeoff: Go For Speed Print E-mail
Wednesday, 30 May 2007

The people whose opinion counts the most choose to go for faster delivery speed. Their thinking may be sound; in this case, they want to beat their competitors to market.

Choosing faster product delivery visibly sacrifices product quality and, in my experience, it often invisibly sacrifices the economy of product support. In this post, I answer the following questions:

  • What is a tradeoff?
  • What distinguishes a conscious from an unconscious tradeoff?
  • What is the impact of trading off quality for speed?
  • What can you do to change the choice?
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Newsflash

I'm thrilled to announce I am teaming with my friend and colleague Jerry Weinberg to lead The Art of Technical Leadership, a two day workshop, September 9-10, in my hometown of Bellevue, Washington.

 

Join me at the Satir Global 2008 Conference, which will be held in Denver, August 2 - 5. Becky Winant and I are partnering to lead the workshop Experience The Satir Change Model.