Your organization is in chaos. You want to create pockets of stability. What do you do?

Make the results of meetings predictable.

How can you quickly measure the Return on Time Invested (ROTI) by the participants of a meeting? 

All work requires energy. Middle-managers who divert all energy to new actions fall into a common trap: They fail to reenergize existing actions, which may kill the success of new actions.

Middle management success depends on fueling both new and existing actions. How can appreciative feedback help you discover existing, effective actions and preserve them?